All rugs are shipped via FedEx, UPS or common carrier. Shippers will make 1-3 attempts to deliver your purchase.
Undeliverable or refused orders will incur a 30% restocking fee in addition to any and all shipping charges and/or storage fee. Refunds, Shipping and handling fee charges are not refundable for any reason. Be aware that it can take up to 3 weeks for a credit to be completed.